Blog Archives

Setting the Order Bridge or Web Connector to Log In to QuickBooks Automatically

The Now Commerce Order Bridge and the QuickBooks Web Connector can be set to log in to QuickBooks automatically. Close the Now Commerce Order Bridge and/or the QuickBooks Web Connector. Log into QuickBooks as Admin and switch to single-user mode.

Posted in FAQ, Order Bridge, QuickBooks Web Connector

Minimum User Access Levels in QuickBooks for Now Commerce Utilities

When running the QuickBooks Web Connector and the Now Commerce Order Bridge, the QuickBooks user that is logged in must at least have access to the “Sales and Accounts Receivable” and “Inventory” areas of QuickBooks. To check this, log in

Posted in FAQ, Order Bridge, QuickBooks Web Connector

Upgrading to a Newer QuickBooks Product or Version

You should not run into any problems with Now Commerce when upgrading to a newer QuickBooks product or version. Because the QuickBooks Web Connector, the Now Commerce Order Bridge, and the Now Commerce Ship Bridge are all tied to a

Posted in FAQ, Order Bridge, QuickBooks Web Connector

How to Create an Order Bridge Log

Every time the order bridge runs, it can create a log file named BridgeLog.txt. Subsequent order bridge runs will overwrite the previous log file. The order bridge log can help Now Commerce troubleshoot problems related to the order bridge. Open

Posted in FAQ, Order Bridge

Installing and Configuring the Order Bridge

Installing the Order Bridge Click When you see File Download, click Run. When you see the Order Bridge Utility Setup Wizard, click Next. When you see Select Installation folder, click Next accepting the default folder location and “Everyone”. When

Posted in Order Bridge

Order Bridge Operating Instructions

Once you have finished Installing and Configuring the Order Bridge, you can use it to get your pending orders into QuickBooks. Manual Operation First, make sure that QuickBooks is open to the correct company file. Open the Order Bridge program. Start>

Posted in Order Bridge

Adding the Order Bridge to the Startup folder

Please note: This information is provided as a courtesy only and is not supported by the Now Commerce team. Please consult a Windows technician for additional assistance. Click the Start button, click Computer, click (C:), click Program Files (x86). Locate

Posted in Order Bridge