Every time the order bridge runs, it can create a log file named BridgeLog.txt. Subsequent order bridge runs will overwrite the previous log file. The order bridge log can help Now Commerce troubleshoot problems related to the order bridge.
- Open the order bridge.
- Click the Configure button.
- Click Browse to select and set the log file and location (Desktop is the default) and click OK.
- Run the order bridge to create a log file.
- If necessary, retrieve the log file from the previously set log file location and send it to your account manager or to firstname.lastname@example.org.