How to Create an Order Bridge Log

Every time the order bridge runs, it can create a log file named BridgeLog.txt. Subsequent order bridge runs will overwrite the previous log file. The order bridge log can help Now Commerce troubleshoot problems related to the order bridge.

  1. Open the order bridge.
  2. Click the Configure button.
  3. Click Browse to select and set the log file and location (Desktop is the default) and click OK.
  4. Run the order bridge to create a log file.
  5. If necessary, retrieve the log file from the previously set log file location and send it to your account manager or to support@nowcommerce.com.
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Posted in FAQ, Order Bridge