Blog Archives

How to Create User Accounts for Employees

Go to Settings > Manage Company User Access > Add Company User. Verify that you have a valid email address for the employee. Select the invitation send method. Choosing Send invitation to the email listed above will send a system-generated

Posted in FAQ, Manage Portal Access

How do I add additional users to a customer’s account?

After the first user account has been set up for a customer, the customer can add additional buyers to their account themselves. Here are some instructions that you can edit as you see fit and pass on to your customer.

Posted in FAQ, Manage Portal Access

Customer Portal User Guide

This information can be used to give your customers some basic instructions for using the customer portal. You can copy the contents and edit it to your liking before sending it to your customers. Online Customer Service Center The Online Customer Service

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Posted in FAQ, Manage Portal Access

Transitioning from Santrio to the Now Commerce interface

Now Commerce is the new brand for Santrio. The Now Commerce interface has a responsive design, resulting in a better user experience on mobile devices. You can easily transition to Now Commerce by changing where you sign in. Your credentials

Posted in FAQ, Manage Portal Access

How to Create User Accounts for Sales Reps

Sales rep access requires a subscription to the Now Commerce Sales Rep Portal. Please contact your account manager for more information. The sales rep portal is designed to only let a sales rep see customers and sales activity for their

Posted in FAQ, Manage Portal Access

How to Create User Accounts for Customers

Customer access requires a subscription to the Now Commerce Customer Portal. Please contact your account manager for more information. Here are instructions for setting up customers to use the customer portal. Go to Customers > Customer Listing > select a

Posted in FAQ, Manage Portal Access