If you see this error: QBWC1039 Unique Owner ID/File ID pair value required when adding a new QWC file to the web connector, the <OwnerID> in the QWC file needs to be adjusted. 1. On the computer where QuickBooks and…
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Web Connector Error: QBWC1039 Unique Owner ID/File ID pair value required
Posted in QuickBooks Web Connector
How to manage customer portal settings
To manage customer portal settings, Sign in to your Now Commerce administrator account, go to Settings > Sales Rep and Customer Accounts > Manage Customer Portal Settings. Show Price Lists If you have a price list, checking this box will…
Posted in FAQ
How to find out the last time a customer signed in
Sign in to your Now Commerce administrator account. go to Customers > Customer Listing > Customize. check the box to display the Last Sign In and set the display order. Click Submit to save your changes. You will be returned…
Posted in FAQ
Installing and Configuring the Order Bridge
Installing the Order Bridge Click https://portal.nowcommerce.com/Downloads/SetupOrderBridge.msi When you see File Download, click Run. When you see the Order Bridge Utility Setup Wizard, click Next. When you see Select Installation folder, click Next accepting the default folder location and “Everyone”. When…
Posted in Order Bridge
Override the QB Price of an Item
The price override on forms can override the QB item price. 1. Go to Orders> Manage Lists and Forms. The Price Lists and Order Forms page is displayed. 2. Locate the desired form and click Edit. The Edit Form page…
Posted in Price Lists and Order Forms
Order Bridge Operating Instructions
Once you have finished Installing and Configuring the Order Bridge, you can use it to get your pending orders into QuickBooks. Manual Operation First, make sure that QuickBooks is open to the correct company file. Open the Order Bridge program. Start>…
Posted in Order Bridge
Adding the Order Bridge to the Startup folder
Please note: This information is provided as a courtesy only and is not supported by the Now Commerce team. Please consult a Windows technician for additional assistance. Click the Start button, click Computer, click (C:), click Program Files (x86). Locate…
Posted in Order Bridge
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